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Tag: Customer Relations [ All ]

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  Title Copies
Engaged!: Outbehave Your Competition to Create Customers for Life 
Edition: 1 
Year: 2013 
Call No: BK LED 
 1 
Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series) 
Edition: 1 
Year: 2009 
 1 
Lessons in Service from Charlie Trotter 
Year: 2001 
ISBN: 1580083153 
ISBN 13: 9781580083157 
Call No: BK TRO 
 1 
Life After the 30-Second Spot: Energize Your Brand With a Bold Mix of Alternatives to Traditional Advertising 
Edition: 1 
Year: 2007 
Call No: BK JAF 
 1 
Romancing the Brand: How Brands Create Strong, Intimate Relationships with Consumers 
Edition: 1 
Year: 2013 
Call No: BK HAL 
 1 
Service Breakthroughs: Changing the Rules of the Game 
Edition: 1st 
Year: 1990 
ISBN: 0029146755 
ISBN 13: 9780029146750 
Call No: BK HES 
 1 
Service Innovation: How to Go from Customer Needs to Breakthrough Services 
Edition: 1 
Year: 2010 
Call No: BK BET 
 1 
The Designful Company: How to build a culture of nonstop innovation (AIGA Design Press) 
Edition: 1 
Year: 2009 
Call No: BK NEU 
 1 
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value 
Year: 1996 
ISBN: 0875844480 
ISBN 13: 9780875844480 
Call No: BK REI 
 1 
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company 
Edition: 1 
Year: 2008 
Call No: BK MIC 
 1 
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